About a decade ago, home prices exploded to bizarro levels, then millions of families got behind on their mortgage payments. A financial crisis spiraled out from there, almost destroying the world. Things have improved a bit since then, but it still sucks for lots of people. If you can’t make your payments, the bank squares the debt by seizing your home, and you’re left out in the cold. In the modern world, it’s one of the worst things that can happen to you that doesn’t involve a somber doctor asking you to please sit down.

That’s where Evelyn comes in. As part of her real estate job, she works with banks to handle foreclosures, evictions, and lockouts. We asked her what it’s like watching this tragedy unfold again and again. And yeah, it’s a fucking nightmare.

I Foreclose Houses For Banks: 5 Awful Realities